How do I change my flights? We have negotiated many different types of agreements with different airlines; thus, the rules and restrictions for exchanges and cancellations vary greatly if allowed at all. When allowed, airlines require that we collect a fee for the exchange plus any difference in fare when necessary. Exchange fees start at $125 USD and go as high as $350 USD. Your exchange agent can tell you when you call. We must insist, however, that you do not book an itinerary for the exchange. Please keep in mind that all exchanges must be on itineraries provided by the same airline that issued the original ticket. In some cases, the airline may restrict or deny exchanges requested with as few as seven days before departure. Once you are prepared to give our exchange agent the new itinerary, please call us at 234 8110522626. We are open 24/7. To expedite this process, please have your old ticket and/or file number with you as well as the new itinerary you wish to book.
What is an “E” ticket? E-tickets, are offered by many major airlines, and allow you to travel without a paper ticket, eliminating the worry of leaving your tickets behind. Emichoicetravel.com offers e-tickets when they are available. Bring government issued photo identification (such as a driver’s license or passport) to the airport. E-ticketed passengers must have a printed boarding pass in order to proceed directly through security for check in at the gate. Customers with check-in baggage or E-tickets who do not have printed boarding passes must go to the ticket counter prior to going through security checkpoints
Why are the fares different from other sites? Airlines practice the marketing concept known as "yield management," where they sell as many seats as they can at the highest price they can get. It is impossible to pinpoint the cost of any single seat on any given flight. For example, some seats will be assigned special fares for corporate clients, while other seats will have been sold through a consolidator at a discount. Similarly, some fares may have been bought at a discount with frequent-flier award points or from a last minute Web special. At our site, you will always be quoted the lowest fare available to us at that time.
How do I cancel this reservation? Most airline tickets issued are non-refundable, and non-transferable. Name changes are not permitted. However, you may be able to exchange your tickets for different dates. Penalty fees apply and not all tickets are changeable. Please call our exchange department for details.Please quote me a fare. As airlines fill flights or change fares, our database immediately reflects those changes. Since the fares change frequently we are unable to quote fares via email. Please call our sales team
What is a ‘return period’, and how long is it for Emichoicetravel.com partners? The ‘return period’ is an amount of time referral traffic from an affiliate partner is ‘tagged’ for that specific affiliate partner. The ‘return period’ for the Emichoicetravel.com Affiliate Partner Program is 90 days.
Why do I need a paper ticket? Many airlines still require a paper ticket to be issued. It is dependent on many factors, including the destinations, airlines and if you have selected multiple airlines. Many international destinations require paper tickets. We will send you an email advising you if your tickets have been issued as paper. Paper tickets cannot be sent to International addresses. The following restrictions apply: Paper Tickets Domestic - can only be shipped to the Billing address of the credit card holder on whose card the ticket was purchased. We are unable to ship to A.P.O. or F.P.O. addresses, and no C.O.D orders can be accepted. Tickets will be shipped via FedEx 2 Day Delivery. A $14 USD delivery fee applies. A $25 USD service charge will be assessed for overnight delivery within the continental United States. The charge for Alaska or Hawaii will be $25 USD for 2-day delivery. Overnight delivery charge will be $36 USD to Alaska and $38 USD to Hawaii (when available). US Billing Address – If you are holding a credit card with a US billing address you may have your tickets shipped to you internationally by calling customer service department and requesting a change of address. For security purposes we are unable to make these changes by email.
Can I change the name on my ticket? All reservations must be made in the EXACT name of the person traveling - no nicknames. For international travel the name on the reservation must be EXACTLY as it appears on the traveler's passport
Is my online purchase guaranteed? All requests submitted, even if availability displays are provided, are requests only. Any requests that cannot be confirmed will receive notification by email. When you make your reservation request, if an electronic ticket cannot be issued, a paper ticket will be issued and shipped via UPS.. The only time a paper ticket will be issued is if an electronic ticket is not available.
How do I book an infant ticket? Our sales department will be able to assist you with booking infant travel. Infants are children under age 2. Each traveler age 12+ may accompany up to two infants in their own seats or one infant in the traveler's lap. Lap - Travelers (must be age 12+) in your party will hold the infant(s) throughout the flight. Please note that while infants in laps usually ride for free on domestic flights, a fee is charged on most international flights. Seated - A separate seats for the infant. You will be required to supply an infant car seat to ensure the infant's safety. The car seat must meet airline specifications. Seats reserved for infants may be billed at special infant fares. Please check with the carrier for more information.
Where do I confirm my reservation? All flights should be confirmed with the airline directly. We recommend that you do so at least 24 hours prior to departure for domestic flights (72 hours for flights to Hawaii and international destinations)
How do I confirm my seat assignments? You'll need to call the airline directly on certain flights,
the airline will allow us to request seats on your behalf (but these are only requests, and need to be verified with the airline.
Types of trips
1. Roundtrip means you will fly from one location to another, and then back to the first location.
2. One way means you will fly from one location to another, and will not return to the first location.
3. Multiple destinations means you will visit several locations and therefore need to choose flights between each of those locations.
Types of travelers You will need to supply the number of travelers in each age category. You can include up to six travelers per trip.
1. Seniors are travelers ages 65 and older. Fares may not be discounted on all flights.
2. Adults are travelers ages 18 through 64.
3. Children are travelers ages 2 through 12. Although most airlines charge full fares to children older than 11.
4. Infants are children under age 2
5. Infant ticket options: Contact our sales team to book flights traveling with infants Lap — Adults traveling) in your party may hold the infant(s) throughout the flight. Please note that while infants in laps usually ride for free on domestic flights, a fee is charged on most international flights.
Seated — a separate seat for the infant. You will be required to supply an infant car seat to ensure the infant's safety. The car seat must meet airline specifications. Seats reserved for infants may be billed at special infant fares. Please check with the carrier for more information
In addition to Coach/Economy class seating, many flights offer Business, and/or First Class seating. Please note that the following descriptions are generalizations; some airlines may use different names to describe their classes of service.
• Coach/Economy class is seating is in the main cabin area. These seats are usually the least expensive.
• Business class seating--when available--tends to feature roomier seats that recline farther, more leg room, and upgraded meal service. Business class tickets cost more than Coach/Economy but less than First Class.
First class seating is usually in the cabin area nearest the front of the aircraft. It has the fewest and most comfortable seats, and offers upgraded meals. Other perks can include shorter lines at check-in and use of the airline's airport business lounge. First Class fares are almost always the most expensive, and are not available on all aircraft.
Flight options
• Nonstop flights only - Check this box if you want to see fares only for flights that do not stop or change planes at one or more airports before you reach your final destination.
• No plane change flights - These flights may have up to 2 landings and departures not disclosed upon booking. No change of planes
• Connecting flights - Flights may have one or more landings and departures. Passengers will have to disembark the plane and re-board
another flight.
What if my tickets are lost or stolen? If your paper airline tickets are lost or stolen, please call us immediately at (234 8110522626. Our representatives will assist you in filing a lost ticket application. In most cases, the airlines require you to purchase replacement tickets at "today’s" fare. If your original tickets are not used after a designated period of time—generally 3 to 4 months, depending on the airline—you will receive a credit for the purchase price of the replacement tickets, less the application fee. This fee varies by airline, but is typically $100 USD per traveler. Please note that these policies and fees are subject to change at any time. Each airline has its own rules and policies for issuing replacement tickets. Emichoicetravel.com is bound by these rules and policies and must adhere to them.
You offered a flight and by the time I went to pay for it I received a "Sold Out" message, why? The availability and/or price of the flight you selected has changed. While we provide the most up to date technology for our users to search available flights, ultimately the airlines reserve the right to modify their flights at anytime and no fare is guaranteed until ticketed.
Q. How do I book airline tickets? Simply enter the desired departure and arrival information in the form. Our booking engine performs a comprehensive search of the fares in our database and displays all flight options, beginning with the lowest-priced flight. For a more comprehensive search, use the Advanced Search options to find nearby alternate airports or to select preferred airlines. When your options are displayed, choose a flight that matches your needs and click the "Select Flight" button. The booking engine will display all of the details regarding your chosen flight. You need only complete a short information form to complete your booking.
Can I book a ticket for tomorrow? Our booking engine allows you to book 24 hours prior to departure for domestic flights. International flights require a 3 day advance purchase. Many international airlines require paper tickets to be issued which require a 5 day advance.
What are the restrictions for traveling with a pet? If you are traveling with your pet, please contact the airline directly for detailed information. Here are some general guidelines: • Traveling with a pet, other than a guide dog, requires special handling by the airline. • Pets in the Cabin are limited by size and the number allowed on each flight. • Another alternative, your pet may travel in the baggage compartment on your flight. However, each airline has certain restrictions, depending on the anticipated temperature in the baggage compartment. (Some carriers have a blackout period for carrying animals in cargo during the summer and winter.) • Cages and other shipping containers must meet the minimum standard for size, ventilation, strength, sanitation and design for safe handling. (Sky kennels furnished by the airlines meet these requirements.) • Fees apply to transport the pet in the cabin and cargo areas. • Health certificates are required by all shippers of pets Check with your Veterinary for details Many airlines restrict certain breeds, such as pug-nosed dogs (pugs, Pekingese, boxers) and cats (Persians) that might find it especially difficult to breathe at high altitudes. Be sure to ask the airline.
PTA is a system where we send a message to the airline for issuance of paper tickets at the airport. This is typically done when we are unable to deliver paper tickets to a customer’s address or in certain cases due to some countries rules and regulations we are unable to issue a paper ticket. If a PTA has been sent to the airline for your reservation, we will email you one PTA number for all involved in the booking. You will need to provide this PTA number at the airline ticket counter at the airport. The airline representative will issue you the paper ticket(s), which you will need to show at check-in. A PTA service fee of $150 USD will be added to the "Airline fees and taxes" amount to cover this cost.
I made a car reservation on-line, do I get a confirmation voucher? We have negotiated many different types of agreements with different airlines; thus, the rules and restrictions for exchanges and cancellations vary greatly if allowed at all. When allowed, airlines require that we collect a fee for the exchange plus any difference in fare when necessary. Exchange fees start at $125 USD and go as high as $350 USD. Your exchange agent can tell you when you call. We must insist, however, that you do not book an itinerary for the exchange. Please keep in mind that all exchanges must be on itineraries provided by the same airline that issued the original ticket. In some cases, the airline may restrict or deny exchanges requested with as few as seven days before departure. Once you are prepared to give our exchange agent the new itinerary, please call us at (234)8110522626 . We are open 24/7. To expedite this process, please have your old ticket and/or file number with you as well as the new itinerary you wish to book.
What are the age requirements to rent a car? In the United States, most car rental companies have a minimum age of 25 or above. There are exceptions, but the renter must pay a surcharge. In Europe, foreign driver restrictions vary from country to country. Drivers need to be a minimum of 18 in most countries and have a valid US drivers license. Please check the official website of the rental company. These sites generally have age restrictions posted there, as well as information regarding seat belt laws, child seat requirements, and speed limits.
What information will I need to pick up my rental car? The confirmation number from the car rental company is needed to pick up a car. This number is found on the e-mail confirmation sent to you from OneTravel.com. It is a good idea to have a copy of this confirmation upon arrival at the car rental counter. You will also need a major credit card and a driver's license. Some car rental companies may also require a good driving record as a pre-requisite to rent a car. The rental agency will perform the check when the actual rental agreement is processed.
How do I pay for the car rental? Generally a credit card is required to secure a car. Many car rental companies will not accept a Debit card, cash for payment or 3rd party credit cards as payment. Check with the individual car company for their policies. All rates are quoted and guaranteed in US Dollars.
What do I need in order to pick up a car? Print or email the online confirmation from Emichoicetravel.com. This confirmation number from the car rental company is all that is needed, other than a valid driver's license and a major credit card. We do not recommend using debit-cards to pay for car rentals. Some car rental companies may also require a good driving record as a pre-requisite to rent a car and proof of insurance. They may check this at the time of rental, when the actual rental agreement is completed.
Do I need an international driver permit? It isn't required, but it can't hurt. It costs approximately $20 USD to purchase an International Driver's Permit (IDP), which is simply a translation of a valid U.S. driver's license. This document can prevent a lot of problems for clients driving abroad, especially if they are driving in a country where they don't speak the language, or in a non-tourist area. Per the U.S. State Department only two companies are allowed to issue IDPs. For details, see travel.state.gov/travel/tips/safety/safety_1179.html#permits
What does the collision insurance cover? If You rent a car while on the Covered Trip, and the car is damaged due to collision, theft, vandalism, windstorm, fire, hail, flood or any cause not within Your control while in Your possession, the Company will pay the lesser of: (a) the cost of repairs and rental charges imposed by the rental company while the car is being repaired; or (b) the Actual Cash Value of the car, meaning purchase price less depreciation; or (c) the amount shown on the Confirmation of Coverage. Other restrictions may apply.. Coverage is provided to You, provided You and Your Traveling Companions are licensed drivers, and are listed on the rental agreement. Coverage is not available to residents of Texas and Oregon. This benefit does not apply to cars rented in Jamaica, Republic of Ireland, Northern Ireland and Israel. OneTravel recommends taking a copy of the policy coverage along with you to the rental car company. Description of Coverage
