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Terms and Conditions

By completing a transaction with EmichoiceTravelsLimited, you have agreed to the following Terms & Conditions listed below:

Free 24-hr cancellation is indicated at the time of booking and only provided to particular reservations made seven days or more prior to the flights scheduled departure dates. When free 24-hr cancellation is provided, your flight is eligible for cancellation up until 24 hours after the time of booking. When cancelled outside of 24 hours, standard cancellation fees will apply.

Baggage Allowance and Restrictions

Baggage fees are not included in the cost of your ticket unless permitted by the airline. Baggage allowance varies from airline to airline and can also vary based on the class of service purchased (I.e. not all economy class tickets offer free baggage allowance). Some airlines charge additional fees for both; check-in and carry-on baggage. Some airlines charge additional fees for adding baggage to the reservation at the airport or after you’ve completed your purchase online. We strongly suggest that baggage is added in advance for such carriers. Moreover; it is the passengers responsibility to check any baggage rules with the airline before making a purchase on our website as Emichoice Travels Limited has zero control over the airline’s ever-changing baggage policies. If you are not sure about a baggage policy, please contact Emichoice Travels Limited prior to booking in order to verify the specific airlines details. Emichoice Travels Limited charges a nominal service charge to add baggage to your booking, you will be notified of the amount at time of purchase. During the booking process, we will only display Economy, Premium Economy, Business or First Class of service types. Many airlines offer branded fare options within these four classes of service (For example: Basic Economy or Flex Economy). We may display a fare as Economy Class even though it is Basic Economy. Since our website is not able to accommodate these branded fare types, we will only list the main classes of service during the purchase process. If you are unsure of the branded fare type within your class of service, please contact us prior to completing your booking so that we can validate the full baggage terms for you. There is a rare chance that your ticket may involve two carriers that do not have ticketing agreements with one another. This means that your baggage will not be checked through to your final destination. In such cases, you will need to collect your baggage and recheck in and this may result in additional baggage charges. Please verify the minimum connection time and baggage information with the airlines directly before your departure. Airlines that do not have ticketing agreements are usually labeled on the Emichoice Travels Limited website as ‘Self-Transfer’ fares. Any baggage purchased at the time of booking is 100% non-refundable

Baggage Loss Protection:

In the event that the airline loses your baggage, this program covers the amount disclosed during the checkout process (per passenger) in addition to any compensation received from the airline or private insurance company. Baggage Loss Protection is not an insurance product

Best Purchase Guarantee Terms:

Purchasing Best Purchase Guarantee Protection allows you to cancel your booking on the same day it was made, without any cancellation fees, up until 11:59PM EST (New York, USA Time). The cost to add this feature varies by airline, destination and the type of fare purchased and is outlined prior to booking completion. To utilize Best Purchase Guarantee and cancel your booking you must call us at any of the numbers listed on our website. [link to: https://www.Emichoicetravel.com/pages/about-us] Cancellations over email will not be accepted. Best Purchase Guarantee can also be purchased AFTER a flight booking has been made however, it must be a booking made on that same day, before 11:59 pm EST. This product does not apply to flight changes. If you require a change to your flight(s), change fees by the airline and Emichoice Travels Limited may be applied as well as any difference in the fare for the new itinerary selected. If Best Purchase Guarantee Protection is selected, it must be applied to all passengers on the itinerary. Important: Be mindful of the time that you are purchasing Best Purchase Guarantee in your local country as it relates to New york, USA time.


Most fares are discounted fares which may have cancellation and change penalties. Many of our fares may allow changes by collecting applicable penalties and a fare difference. Most fares can be canceled for a refund or a future time limited travel credit by collecting the applicable penalties and fare differences. All cancellations must be made prior to the scheduled departure time of the first flight segment. Airport fees, where applicable, are not included and are subject to change without prior notice. All prices are in USD dollars unless otherwise stated. All prices displayed on our website are subject to change prior to ticket issuance. Increased change in pricing quoted at time of booking to time of ticket issuance shall entitle the customer to cancel the booking and obtain a full refund.

Airline Schedule Changes:

If EmichoiceTravelsLimited® is aware of a change; every effort will be made to advise you directly. Please ensure you contact your airline at least 24-48 hours prior to departure and to be safe, again on the day of departure. It will be your responsibility to reconfirm all your flight details before departure. If there has been a last minute change by your Airline directly (within 48 hours) it is no longer the responsibility of Emichoice Travels Limited to notify you, it is the responsibility of your operating Airline. This is mandated under TICO (The Travel Industry Council of Onaterio) and why it is also suggested to reconfirm flights prior to departure. You should always be at the airport 3 hours prior to departure to ensure that you arrive on time for check-in and not miss your flight. All affected schedule changes imposed by the Airlines will be notified by email. Any minor changes less than 30 minutes or with flight number changes will be automatically accepted on your behalf. Any changes 30 minutes to three hours prior or later from the original departure time(if it conflicts with another confirmed ticket itinerary schedule); passengers will be given an option to modify the flight times within 5 days of receiving the schedule change by email. This modification must be with the same carrier, in the same cabin for first available flight. These modifications can only be performed within the airline’s schedule change rebooking guidelines and cannot be guaranteed. Any voluntary changes are subject to the carrier’s normal change or cancellation penalties. If not acknowledged within 5 days from the receipt of the email communication, Emichoice Travels Limited will accept it on behalf of the passengers. We cannot guarantee that the airline will allow modification after the ticket has been reissued or revalidated by the airline. Any major schedule changes beyond three hours from the original departure times; we will send an email notification followed by a phone call to review the affected schedule change. Schedule changes delayed or advanced by 24 hours or more are subject to the next available flight or a full refund. We will not be responsible if the customer fails to enter the correct email and/or phone information at time of reservation. All schedule changes are mandated by airlines directly. Airlines reserve the right to change, cancel or refund based on adjustments to their flight schedules. Emichoice Travels Limited assumes no responsibility for airline schedule changes, however we will do our best to provide alternate travel options if available.

PACKAGE/Charter Schedule Changes:

The Airline reserves the right to change flight times within the same day and to include a stop in the flight, not part of the original itinerary with no option for cancellation or compensation. Please read information below regarding the procedure for ANY CHARTER AIRLINE FLIGHT SCHEDULE CHANGE. Any flight that departs: 0-59 minutes earlier, no notification will be provided, please check with your local airport. If Emichoice Travels Limited® is aware of a change; every effort will be made to advise you directly. Please ensure you contact your airline at least 24 hours prior to departure and on the day of departure, it will be your responsibility to reconfirm all your flight details before departure. You should always be at the airport 3 hours prior to departure to ensure that you arrive on time for check-in and not miss your flight. No refund is made for unused travel services or any portion thereof, nor is the price or value of unused travel services exchangeable for alternative arrangements. Changes to the current booking are subject to the TERMS AND CONDITIONS as per the TOUR OPERATOR/AIRLINE and as stipulated in the brochure or Airline websites. You are encouraged to purchase the appropriate travel coverage. All purchases, once confirmed are 100% Non-Refundable/Non-Changeable.

Cancellation / Changes:

If you need to change or cancel your travel plans, it is your responsibility to notify us immediately by phone of such a request however, please note that the vast majority of our tickets are automatically issued at the time that the reservation is made and are non-refundable. Often times, once a ticket is issued there are certain airlines that will not allow changes or cancellations, and for others, fees from both the airline as well as Emichoice Travels Limited will apply. You should assume all reservations are non-refundable and non-changeable the moment you make the booking. In addition to any change penalties, you will also be responsible for any difference in price for the new dates selected. Furthermore, each ticket has a minimum and maximum stay validity. Minimum stays can range from 2 nights to 14 nights and maximum stays can range from 30 days to 12 months, depending on the type of ticket sold. Changes will not be permitted where the length of the ticket is less than the minimum stay or more than the maximum stay period allotted. Partially used tickets become 100% non-refundable even if only one segment of the ticket is used. Tickets can also not be used out of sequence, meaning that if you miss your first flight you can not catch your second flight. If the first flight is missed, you will forfeit the entire ticket with no option for a refund. As the intermediary, Emichoice Travels Limited is bound to each Airline’s Terms and Conditions and have zero control over their advertised or contracted fare rules.

Security Verification:

When changes or cancellations are requested by a passenger, Emichoice Travels Limited will confirm 2-3 steps to verification which could include: confirming booking confirmation numbers, email addresses, home address, telephone number, credit card on file and/or passenger names. If these steps to verification have been successfully answered by the passenger requesting the change or cancellation, Emichoice Travels Limited will complete the request for the passenger.

Name Changes / Corrections:

If the tickets have been issued‚ please note name changes and corrections are not permitted. Once the tickets have been issued and if permitted by the airline‚ an additional fee will be assessed by EmichoiceTravelsLimited® and the airline directly. Customers who do not appear or ‘no show’ for their flight will forfeit the entire fare paid. If you arrive at the airport late or are denied boarding you will forfeit the entire fare paid

Check-in / Boarding times:

We recommend that passengers allow plenty of time to check-in and obtain their boarding pass for their scheduled flight. EmichoiceTravelsLimited® will not be responsible for those passengers who check-in past the airline cut off times. Failure to meet check-in times may result in denied boarding, the loss of your assigned seat selection, cancellation of your full booking and the entire fare paid being forfeited with no option of re booking. Please reconfirm check-in cut off times with the airline directly as the suggested timings are guidelines only and are subject to change without notice.

Suggested Check in times :

Domestic flights: 90 minutes prior to departure Transborder flights: 120 minutes prior to departure International flights: 180 minutes prior to departure.


In some circumstances, your booking will provide you with a confirmation number before a ticket has been issued. The booking process is not complete and the fare is subject to change until a ticket is issued. EmichoiceTravelsLimited® is not accountable for any bookings that could not be processed due to inaccurate and/or incomplete credit card verification information, or due to other technical malfunction with internal or external pricing or booking systems, including errors by the airline or the airline reservations system, you will be notified by email of such issue(s).

Flight Reconfirmation:

Outbound and return flights must be reconfirmed with the relevant airlines 24 hours prior to the commencement of that leg of the journey unless specifically informed otherwise by that airline. We accept no responsibility for bookings cancelled due to non-compliance with rules set by that particular airline. We also take no responsibility for any flight rescheduling en route

Credit Card:

You agree to authorize the ticket issuer to charge your credit card number the amount that is shown as the Grand Total.

Appearance of charges on credit cards/Visa Debits:

The amount displayed for an ‘Authorized Transaction’ may be different from what you actually paid, as some merchants require a temporary hold be placed on additional funds. This is a common practice for many other merchants such as: gas stations, restaurants and hotels. The correct amount will display when the transaction is shown as a ‘Posted Transaction’. A delay may occur between the time a transaction is settled and removed from Authorized Transactions, and when it appears in Posted Transactions. Some transactions may appear as both an Authorized and a Posted Transaction until settled. When applying a debit/visa card for payment, and in the event of a cancellation, your funds may be held up to 60days by your financial institution. We strongly recommend an alternative form of payment to avoid any inconveniences. If you are using a foreign or a third party credit card to make your booking, our Back Office Processing Department may contact you by email or telephone to collect more information. Since Emichoice Travels Limited is a Nigerian company, passengers using foreign credit cards may be charged a foreign transaction fee and/or currency conversion fee from their financial institute. Also note, this foreign transaction fee and/or currency conversion fee can apply to Nigerian credit card holders, if the booking is made with one of our suppliers based in the US or Europe. We do not take any responsibility for foreign transaction fee and/or currency conversion fee. Emichoice Travels Limited is a Nigerian website that deals with many international vendors. When we display a vendor booking, using another currency, our website will show the equivalent to USD dollar amount. The final amount that settles on your account will depend on the exchange rate that your credit card company is using. In addition, Emichoice Travels Limited does not have any control over the foreign transaction fees charged by certain credit card companies

OB Ticketing Fees

The Airline ticketing fees, also called OB Fees, are defined and collected by the validating Carrier and charged to the passenger when a ticket is issued in Australia (at first ticket issuance only). These fees can be imposed to cover charges for a specific Form of Payment (credit card) or for other ticketing services. Airline ticketing fees are non-refundable and are collected at time of ticket issuance automatically depending on the itinerary booked. You will see this as a separate additional charge on your statement which can not be determined in advance. As a result, we are unable to notify you the exact amount at time of purchase.

Emichoice Travels Booking Fees

Emichoice Travels Limited will often times charge a booking fee on flights to a particular destination. This fee is lumped into the total cost of your booking. By agreeing to the total purchase price of the ticket, you have also agreed to the Emichoice Travels booking fee. This fee is charged by Emichoice Travels Limited(not the airline) in NGN or USD depending on your booking currency